Privacy Policy
We value your privacy and are committed to keeping your information safe.
Introduction
Your privacy is important to us and Centrepoint (The Data Controller) is committed to protecting your personal information and being transparent about what we do with it. This policy sets out how we collect, process, retain, and disclose your personal data in a fair and secure manner. We will offer you choices about the way you are contacted and will be clear about how we use your information.
This information is provided in accordance with the Data Protection (Jersey) Law 2018 for the purposes of providing you with a service you have requested, for example:
Childcare options
Nursery Funded Places
Newsletters
Fundraising activities and events
Employment opportunities
Volunteer opportunities
This policy applies in addition to our standard Terms and Conditions and other relevant policies including:
Any contract between Centrepoint and its staff, contractors, or the parents/guardians of children
Data Processing Schedule
The retention of records policy (reference: Childcare and Early Years Service (CEYS) Retention schedule)
Anyone who works for, or acts on behalf of Centrepoint (including staff, volunteers, governors and service providers) should also be aware of and comply with this Privacy Policy and the Data Processing Schedule, which also provides further information about how personal data may be used.
Responsibility for Data Protection and Questions
Centrepoint as “Data Controller” will endeavour to ensure that all personal data is processed in compliance with this policy and the Data Protection (Jersey) Law 2018. If you have any questions about this policy please contact the Data Protection Officer (DPO) using the following email address: admin@centrepoint.je.
What is Personal Data?
Personal data is information that identifies you as an individual and relates to you. This includes, but isn’t limited to your contact details, next of kin, date of birth and financial information.
Why Centrepoint needs to process Personal Data
In order to carry out its ordinary duties to staff, contractors, children and parents/guardians, Centrepoint may process a wide range of personal data about individuals (including current, past and prospective staff, children and parents/guardians) as part of its daily operation.
Some of this activity needs to be carried out in order for Centrepoint to fulfil its legal and regulatory duties, rights and obligations – including those under a contract with its staff and contractors, parents/guardians and children.
In addition, Centrepoint may need to process special category personal data (for example, health or religion) or criminal records information (such as when carrying out DBS checks) in accordance with rights or duties imposed on it by law, including as regards safeguarding and employment.
How Centrepoint collects Personal Data:
Generally, Centrepoint received personal data from the individual directly (including, in the case of children, from their parents/guardian). This may be via a form, or communication such as email.
However in some cases personal data may be supplied by third parties (for example other professionals or authorities working with that individual); or collected from publicly available resources.
There may be times when personal data is obtained from a third party e.g. as a result of a referral of a child by a professional, where parental consent has been given.
Who has access to your Personal Data and who do we share it with?
For the most part, personal data collected by Centrepoint will be stored/recorded internally, and will be processed by appropriate individuals only in accordance with access protocols. Particularly strict rules of access apply in the context of:
Medical Records
Safeguarding files
Financial information
Occasionally, Centrepoint will need to share personal information with third parties, such as professional advisers (lawyers and accountants), relevant authorities (social Security, Tax Office, Police or other local authority) or professional agencies when there is a child protection or safeguarding concern.
In accordance with Data Protection (Jersey) Law 2018, some of Centrepoints processing activity is carried out on its behalf by third parties, such as IT systems, web developers, storage and social media providers (e.g.Facebook and Twitter). Where possible this is subject to contractual assurances that personal data will be kept securely and in accordance with Centrepoints specific directions.
Sending information to other countries
As part of the services we offer you, the information you provide may be transferred to countries outside of the European Economic Area (EEA). For example where information may be stored on computer servers based overseas. By submitting your personal data, you are agreeing to this transfer, storing and processing. When information is transferred outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken to continue to protect your privacy rights as outlined in this Privacy Policy.
How long do we hold personal data?
We only hold your personal data for as long as necessary to fulfil the purpose for which it was collected. Further information can be found at the Childcare and Early Years Service (CEYS) Retention schedule.
Links to other websites
Our site may contain links to other websites. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Controlling your personal information
You have a right to access, amend and restrict the use of your personal data. You can also erase personal data from our records, unless there is a legal reason not to do so.
Data accuracy and security
Centrepoint will endeavour to ensure that all personal data held in relation to an individual is as up to date and accurate as possible. To ensure that the information we hold is accurate and up-to-date, please let us know promptly of any relevant change to your contact details by emailing us on admin@centrepoint.je
Complaints
You can complain to the Information Commissioner about the way your information is being used by contacting the Jersey Office of the Information Commissioner: Telephone: +44 (0)1534 716530 or Email: enquiries@jerseyoic.org.