Your questions, answered.

Struggling with the cost of childcare?

Our Financial Assistance Scheme may be able to help families who are finding childcare costs difficult to manage.

Please don't be afraid to ask for help. We're here to help.

Finding the right childcare

What childcare does Centrepoint offer?

We provide a wide range of childcare and family services across Jersey, including nursery care, home care, breakfast clubs, after-school clubs, holiday clubs and specialist care for children with additional or complex needs.

We also offer support for families who need additional childcare through our ESML service.

What age does Centrepoint care for?

Our nurseries care for children from 3 months through to pre-school age. Our Playcare services provide before- and after-school and holiday care for children aged 4 to 12.

The Space provides specialist care for children with additional or complex needs.

Centrepoint at Home provides support in the home and community for children aged up to 15 years.

Do you have a place for my child?

Availability changes regularly, so please contact the setting you're interested in. We'll discuss your child's age, the sessions you need and your preferred start date, and let you know what's available.

Can I visit before applying?

Absolutely. We encourage families to visit before deciding whether Centrepoint is right for them. You'll have the chance to look around, meet the team and talk to us about your child's needs.

Nursery

What are your nursery opening hours?

Our nurseries are open Monday to Friday, 7.30am–6.00pm, all year round.

Do you offer full-time and part-time places?

Yes. We offer a range of session options to fit around family life, subject to availability.

How do I apply for a nursery place?

Contact your preferred nursery to arrange a visit. We'll talk through your requirements and guide you through the registration process.

How does settling in work?

We know every child is different, so we take a flexible, individual approach to settling in. We work closely with parents to help children become comfortable and confident in their new surroundings.

Do you provide meals?

Yes. Our nurseries provide hot and cold, balanced and nutritious meals and snacks. We can also discuss your child's dietary requirements.

Does my child need to be toilet trained?

No. Children don't need to be toilet trained before starting nursery. Our practitioners work with families to support children when they're ready.

Do you offer funded nursery places?

Yes. Our nurseries participate in Jersey's Nursery Education Fund (NEF) scheme. Eligible children in their pre-school year can access up to 30 funded hours per week during term time, subject to eligibility and availability.

Playcare

Do you offer before- and after-school care?

Yes. Breakfast Club runs from 7.00am until school drop-off, while After School Club runs from school collection until 6.00pm.

Do you provide holiday childcare?

Yes. Our Holiday Clubs provide fun, engaging childcare during school holidays, with a mixture of activities at Centrepoint and trips around Jersey.

Which schools do you collect from?

School collections vary between services, but we collect from most schools on the island. Please contact the Playcare team to find out whether we collect from your child's school.

Additional needs and specialist support

Can Centrepoint support children with additional needs?

Yes. We recognise that every child is different and work with families to understand and support their individual needs.

The Space provides specialist breakfast, after-school, holiday and weekend care for children with additional or complex needs, including children attending mainstream schools with additional support.

What is The Space?

The Space is Centrepoint's specialist childcare service, providing a safe, welcoming and supportive environment where children can play, develop skills, build confidence and have fun. The centre is operated by fully qualified, experienced and passionate staff.

Financial support

I'm struggling to afford childcare. Can Centrepoint help?

We may be able to help.

Our Financial Assistance Scheme is designed to support families who are experiencing financial difficulties and are struggling to meet the cost of their child's childcare.

Support may be available towards some or all of your childcare costs, depending on your circumstances and available funding.

Please don't be afraid to ask for help. We'll listen to your circumstances and talk you through what support may be available.

Will asking for financial assistance affect my child's place?

No. Asking for help will not affect the care and support your child receives from Centrepoint. We understand that families can find themselves in difficult financial circumstances for many different reasons, and we'll always treat your circumstances with understanding and without judgement.

Fees and practicalities

How much does childcare cost?

Fees vary depending on your child's age, the service they attend and the sessions you choose. Please see our Apply Online page for current fees.

What happens if I need to change my child's sessions?

Please speak to your child's setting as soon as possible. We'll always do our best to accommodate changes, subject to availability and your childcare agreement.

What happens if my child is unwell?

If your child is unwell, please keep them at home and let us know. If your child becomes unwell while they're with us, we'll contact you where necessary.